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Information Technology & Telecommunication Services

40 E. Huron Street (mailing address is 50 E. Huron)
Chicago, IL 60611
Toll free 800-545-2433 | Direct line 312-944-6780 | Fax 312-440-9374

Mission

The ITTS Department supports the technology services of ALA to its staff and membership by investigating new technology, providing training and support materials, and implementing hardware and software platforms that support ALA's Action and strategic direction goals.

Responsibilities

ITTS offers advice, support, and maintenance in the areas of:

  • Web Services
  • Network Services
  • Telecommunication Services
  • Project Management
  • Database Administration
  • Technical Training

Initiatives & Projects

Updates on our current projects and initatives can be found on the ITTS blog at http://itts.ala.org/update

Popular Resources

Web Planning Wiki - http://wikis.ala.org/webplanning

Learning Collage Wiki - http://wikis.ala.org/learningcollage

Staff

Director, Information Technology & Telecommunication Services (ITTS)
Sherri Vanyek - svanyek@ala.org 
(800) 545-2433, Ext. 2437
Responsible for the overall direction of ITTS.  

Assistant Director 
Tim Smith - tsmith@ala.org
(800) 545-2433, Ext. 5104
Areas of Responsibility: Association Management System software applications, database support, and support to the Director.  
     
Manager of Web Development
Rob Carlson - rcarlson@ala.org
(800) 545-2433, Ext. 3272 
Areas of Responsibility:  Overall development, configuration, deployment, administration of web applications, Web Advisory Committee staff liaison
    
Computer Operations Manager
Jim Kanis - jkanis@ala.org
(800) 545-2433, Ext. 2462
Areas of Responsibility: Manage computer operations area, hardware & software issues

Systems Project Manager 
Irene Marquez - imarquez@ala.org
(800) 545-2433, Ext. 2465 
Areas of Responsibility: Knowledge Management System, telephone system, ADP Payroll System  

e-Learning Instructional Designer 
Louise Gruenberg - lgruenberg@ala.org
(800) 545-2433, Ext. 1395 
Areas of Responsibility: Training, tutorial development, documentation

Internet Development Specialist and Strategy Guide 
Jenny Levine - jlevine@ala.org
(800) 545-2433, Ext. 2461 
Areas of Responsibility: Implementation and integration of social networking systems, user interface issues

Web Developer 
Donavan Vicha - dvicha@ala.org
(800) 545-2433, Ext. 2439 
Areas of Responsibility: Development of Internet software applications

Internet Administrator 
Matthew Ivaliotes - ivaliotes@ala.org
(800) 545-2433, Ext. 4266 
Areas of Responsibility: Blogs, ListProc, WebCT, Sympa and feedback@ala.org & webmaster@ala.org accounts

Technical Service Specialist 
Maribeth Chapman - mchapman@ala.org
(800) 545-2433, Ext. 4260 
Areas of Responsibility: Hardware/software purchases, ALA mailing lists, Telephone changes